Also, yes my Romulan and Jem H'dar characters are both past the tutorial and both have chosen a side.
The code just fails to provide all the described goods.
Your giveaway offers less in reality than the site says. I didn't find the ships it claims to offer available to me anywhere in the game. No boxes in my inventory, nothing "Available" in the Zen Store, and nothing to Claim from the Acquire Ships NPC. Somehow the details here and the in game items don't line up.