Hello. My friend has a problem with his account, his account was blocked. We wrote him the following: This account was blocked due to violation of our Terms of Service and sent this link: https://na.alienwarearena.com/legal/terms. He said that he had not violated anything since 2015. He has been registered here since 2015 and went to the site to read the news, earn experience to increase his level, so that he could then update clothes for his avatar and pick up free games whenever possible, and that’s all, he didn’t do anything else criminal. Is it possible for him to somehow unblock his account and for what reason could he have it blocked? Please help, guys.
Я думаю, у него был тот же IP, что и у другой учетной записи.
How is this even possible?)
I'm sure there is a reason. Are you sharing your PC with him/her? (Results in the same IP for two accounts.)
You or he/she may have to go to Alienware's Discord account to ask for help. I hate the whole concept of having to go to Discord to ask for Alienware's help, but that seems to be the only 'reliable' way to get Alienware attention nowadays.
Я думаю, у него был тот же IP-адрес, что и в другой учетной записи.
Как это вообще возможно?)
Я уверен, что есть причина. Вы делитесь с ним/ней своим компьютером? (Результат — один и тот же IP-адрес для двух учетных записей.)
Возможно, вам или ему/ей придется зайти в учетную запись Alienware Discord, чтобы попросить о помощи. Я ненавижу саму идею обращения в Discord за помощью к Alienware, но в настоящее время это, похоже, единственный «надежный» способ привлечь внимание Alienware.
One friend used his account. I've already written to discord too. The only reason there could be a problem is that a friend has been using a VPN for the last few years to use the site, since he temporarily moved to live in another country.